Frequently Asked Questions
We require a 50% deposit in order to reserve your date. Your deposit is fully refundable for one week after you place it.
We recommend booking as soon as possible to ensure your date is reserved because our schedule books quickly. However, we never like saying no, so if we can make an event on shorter notice, we will. Speak with an Events Coordinator today about your event.
We take pride in offering high quality photo booth entertainment at a fair price. Other photo booth companies have a difficult time competing with us on features like continuous lighting, professional imaging, lab-quality printers, or our 32 inch touch screen (to name a few). Visit the Features page to see everything we offer.
Yes. Booth down time (considered idle time ) is available for a small charge. This downtime does not count towards your hours of unlimited photo use.
Our setup takes about 8’ x 8’ of area. Visit the White Glove Service page to see a greater breakdown of spatial dimensions.
Yes, but it will need to be placed in a shaded location such as under a tent or patio.
Yes. A professional attendant is provided at no-cost for each event. They’ll arrive approx. 60 minutes early to handle the setup of the photo booth. They will be there for the entire direction to ensure the photo booth runs to perfection and help guests pose and smile for each photo. Visit the Professional Attendants page for more information on our attendants’ duties.
No. Setup is included in our package pricing.
Yes. An attendant is required at every event.
No. Each of our attendants is equipped with a mobile hotspot that will provide internet access for features such as sharing to email or text and social media uploading. With that said, connecting to the event venue Wifi, when possible, can sometimes ensure a more dependable (and faster) connection.
Yes. We welcome our hosts to create their own. See the Backdrop page for tips on creating one for your event.
Yes. All photos will be uploaded to an online photo gallery, so you can share them with family and friends as well as order more prints. Visit the Online Photo Gallery page to learn more.
Yes. You can upgrade to a custom graphic frame which will include a logo, border, or message designed specifically for your event. Visit the Custom Graphic Frame page to learn more.
Yes. It’s one of our most popular features. Visit the Animated GIF page to learn more about this service.
We use lab-quality Dye Sublimation Printers by DNP. This means exceptionally high-quality photos that are printed to last. We purposely don’t use inkjet printers as the ink can smudge, look grainy, and take up to a minute to print.
Photos print in approximately 8 seconds.
Yes, always. Unlimited prints are included in all packages.
Yes. We have done large scale events for Google, NFL, Pfizer, Mercedes Benz,Toyota, Yahoo and T-Mobile to name a few. Visit the Corporate page for more info.
Yes. We can wrap the machine, brand the software, backdrop, etc. to help bring awareness to your next tradeshow or conference. Visit the Corporate page to see all of our branding options.
Yes. When your photo is texted or emailed to guests, you can send them a targeted message or offer with a link.